Frequently Ask Questions

General Questions

What age group is my child in?

Click here for age group

How do I know which level is best suited for my child?

It’s difficult to know sometimes at the beginning of the season if your child is better suited towards one group or another. We would recommend that you consider the structure of the group, All Mountain being the least structured and Race being the most structured, as the starting point and then match from there. However, if your child starts in one group and decides that it is not the best fit, we are happy to work with you to find the group or team that best matches his or her needs.

What if I start the program and my child wants to be in a different group?

This is common as children are new to the program and working to find the best fit. If you think that your child needs to be in a different group, please let us know and we will work with you to find the best fit for your child.

What are the typical hours for program days?

General program days start between 8am and 9am (depending on the group) and end between 2:00pm and 3:00pm. For more examples of a typical program day for each group, you can go to The WMC Racing website under Programs and choose specific group to see more details for each group.

What is the size of ski pods?

Skier to Athlete ratio is 7/1, POD sizes will vary from 12-30 athletes depending on the team

Do you serve lunch?

We do not serve lunch. Athletes and families are expected to either bring their own or make arrangements to eat during the lunch break period.

Do I need to purchase lift ticket?

Program prices do not include lift tickets or a season pass, which are required.  Click here to purchase.

What happens in the event of inclement weather?

We rarely cancel training due to inclement weather, although we may occasionally have a delayed start. Cancellations are uncommon. As ski racers, we are prepared to ski in all conditions—rain, snow, or shine—as long as it is safe. Safety is always our top priority! However, there are some exceptions. For instance, in cases of lightning or strong winds that affect lift operations, we will pause and take shelter if necessary. If snow or ground conditions are deemed unsafe, on-snow training may be canceled, and we may opt for dry-land training instead.

How can I stay up-to-date with all program communications during the season and in the off season?

WMC Racing uses TeamSnap as its primary communication tool for the program.  New families joining WMC Racing program this year should expect to receive an email invitation to join TeamSnap before the season starts.  Please make sure you have TeamSnap account set up once you receive an invitation.  Be sure to keep an eye out on the email!  

All pre-season, in-season, and post-season communications including training camps, social activities, team jackets, etc will be sent via email and TeamSnap and posted in the News & Events section on the webpage.    

Returning families can expect their athletes to be added to their new team for the upcoming season. 

What is the protocol for athletes getting together outside of the program?
  • We encourage all of our families to follow state recommendations and to support our safety guidelines on and off the hill
  • Working together we can all do our part to ensure we get to do what we love - skiing
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Who are on the board of the Parent’s Association?
  • Brian Conneely - President (brian.conneely@hotmail.com)
  • James Montague
  • Tara McCarthy
  • Tim Carey
  • Madelyn Storms 
  • Jacqueline Braunstein 
Who should I contact if I have problems or questions with TeamSnap?
What happened to the development team? I signed up for the development team at the end of last season. Which group are my athletes in now?

The development team has been incorporated into the race team’s U-age system for a more streamlined experience. Athletes who signed up for the development team at the end of last season will be placed in groups according to their age. For example, those who are 8 and under will be in the U8 group, and those who are 9-10 year old will be in the U10 group. Each age group will be further divided into sub-groups (pods) based on athletes' abilities and desire.

How important is attendance? Is it okay to miss some training days?

Our Race program is a season-long commitment, and regular attendance is important for the athletes' development. While missing an occasional session is understandable, we would appreciate it if you could mark your attendance in TeamSnap in advance, so we can adjust our resources accordingly.

TRAINING/RACE DAYS

Are there training sessions during the holiday?

The holiday training schedule can be found on our Calendar page.  

What does my child need BEFORE they get on the lift?
  • Pack backpack to bring on the hill: snackwater, hand warmers, extra layer of clothing
  • Check TeamSnap to be sure you have the right skis and equipment for training that day
  • Dress for the weather and in layers
  • Load the lift
What should my child have in her/his backpack?
  • Snack - fruit, granola bar, thermos of soup, healthy snacks
  • Water bottle
  • Possibly an extra layer of clothing, hand warmers, toe warmers, back-up neck warmer
Where does my child meet her/his coach?

Please check our programs page for team specific meeting location.  Always check TeamSnap communication sent by your coach for any schedule changes as well.  Typically all athletes will meet their coaches on the hill or at the bottom of chair lift.  

Where do I meet my child at the end of the program day?

All U10 and older Race Teams will be self dismissed. For U8 and under coaches will communicate dismissal procedure via TeamSnap. We recommend that you discuss as a family ahead of time where to meet.

How will I know if the daily schedule has changed or if a program day has been delayed/cancelled due to weather?
  • All scheduling updates and changes for for each Team will come from your coach via TeamSnap
  • Program-wide announcements will come from Sean Warman and be available on our WMC Racing Website
Who do I contact if my athlete is late to program?

Information will be available prior to December 1st.

What happens in the event of inclement weather?

We rarely cancel training due to inclement weather, although we may occasionally have a delayed start. Cancellations are uncommon. As ski racers, we are prepared to ski in all conditions—rain, snow, or shine—as long as it is safe. Safety is always our top priority! However, there are some exceptions. For instance, in cases of lightning or strong winds that affect lift operations, we will pause and take shelter if necessary. If snow or ground conditions are deemed unsafe, on-snow training may be canceled, and we may opt for dry-land training instead.

How do I know which skis my child will need for any given training session?

This information is likely to change daily and will be communicated by coaches via TeamSnap.  (U10 and under will only use one pair skis and will not need to change)

Does WMC Racing offer additional training camps opportunities?

WMC Racing has various training camp opportunities during the season as well as both before/after season in the Fall and Spring.  For more information, please check out our Camps page.

What is the race schedule for the season?

The race schedule for each season usually gets posted around December. Your head coach will communicate the schedule as soon as possible to help you prepare for the season, especially if there are travel races involved.  Race schedule will also be updated on team page and on WMC Racing team calendar.  

Where do I find my Team's race schedule?

All races will be been added to the TeamSnap Schedule in your app and can also be found on The WMC Racing Website

How do I register for races?

Most races can be registered at adminskiracing.com, for step-by-step race registration, please visit our Race Registration page. 

How do I view race results

Race results will be posted after the race has completed on WMC Racing website - Race Results page.  Live results may also be available on live-timing or USSA live-timing page.  Check with race host organizer to see if live-timing is available for your race.

Equipments & Clothing

How can I buy a WMC Racing team jacket?

Pre-orders for the jackets are now closed.  If there is any remaining inventory, we will make it available for sale at the distribution time around mid December.

How do I know what gear to purchase for next season?

We do our best to communicate racing gear and gear needs by age group or team prior to the start of each season.  Click here to learn more information about choosing ski equipment.

If you have specific questions about gear, please reach out to us at wmcracing@windhammountainclub.com

Contact Us

19 Resort Drive
Windham, NY 12496

1.800.754.9463
wmcracing@windhammountainclub.com

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